Policies & Privacy 2017-01-09T23:11:59+00:00

Arts and Crafts Wall Tapestries – Privacy Policy

At The Tapestry House we are committed to protecting your privacy when visiting www.artsandcraftstapestries.com.

Arts and Crafts tapestries - customer policiesWe use industry standard efforts to safeguard the confidentiality of your personal identifiable information so that any user data we collect is protected against unauthorized access to the best of our ability.  We will keep any information you provide to us secure and confidential at all times. We never release information to third parties under any circumstances.

There are two ways in which may be taken information when you use our site:

Cookies

Cookies are small files stored on your computer used to track information as you move around a website. A typical use of cookies is to make a note of the items you have selected from our product pages. This allows you to come back at a later time and still see the items in your shopping cart. Any cookie obtained by The Tapestry House will not contain any personally identifiable information about the user.

Cookies themselves are harmless and cannot contain malicious code such as viruses. They are used primarily for taking note of relatively anonymous data that help us provide a smoother experience for our customers. In addition you can choose not to accept or can delete cookies yourself at any time. Please refer to your web browsers help section for this, but note that non-acceptance of cookies may limit your access to certain features of our website.

Secure online purchasing

When you order from our Arts and Crafts Tapestries website you will be asked to provide step-by-step information to complete a transaction including your address, telephone number, email address and credit card information. This information is securely encrypted as securely as online banking.

Prices are shown in US$ for international convenience, converted on the shipping day for our Canadian banking – we make no charge until the day of shipping except for PayPal orders.

Returns policy

If your tapestry is not suitable you may return it within 30 days of receiving it for a full refund, excluding outward shipping, unless this was a custom order which we had advised to be non-returnable.

Please email a returns request to us and we will supply you with a returns authorisation number and instructions for the return shipping. We charge no restocking or return fee but you are responsible for all return costs. The tapestry must be free of damage and odours.

Information on this website

We endeavour to ensure that all information on this website is accurate but mistakes do occur by humans and by computers. Therefore we make no guarantees and make no representations or warranties of any kind, whether express or implied, about the information and opinions provided through this website. In addition we reserve the right to make changes, updates and corrections at any time, without notice.

Tapestry dimensions are shown in inches based on the European weavers’ nominal sizes off the loom; height x width. They are individually woven and these woven sizes are subject to such factors as humidity and are thus accurate to a factor of 5% +/-. Please email us if you wish to know the precise measurements of a tapestry – we can check this IF we have it in stock. Bear in mind that hanging cords with tassels from a rod will increase the overall appearance of this art; a handy trick.

We endeavour to make colours on tapestry images as accurate as possible but do remember that different computer monitor settings will vary in colours and brightness. The images of products shown on this site are therefore indicative only, not binding. Do email us if you have specific questions.

Copyright and Terms of Use

All material on this website is protected by copyright with the owner being Past and Present Tapestries doing business as The Tapestry House – Arts and Crafts Tapestries is a sub-website. Elements of this website covered by copyright include: images, graphics, icons, overall design and style, copy and text, product descriptions, HTML coding. These are copyrighted and protected under international copyright laws.

By accessing, browsing or otherwise using this website www.artsandcraftstapestries.com including without limitation all content, information, data, text, graphics, images, audio-visual material, software, scripts, code and other material available through the website, you hereby agree to accept and abide by these terms of use, our Privacy Policy and any policies that we post to the website

You may not otherwise copy, distribute, reproduce or in any way transfer this information to any person or body in any way incorporated into any transmittable medium or document. Nor are you permitted to alter, modify, store or misappropriate this information without the prior written permission of the owners. No aspect of this site may be used under any circumstances, in any situation or in any media without prior consent of the owners. The Tapestry House reserves its right to defend its intellectual property rights to the fullest extent of the law.

The Tapestry House respects the copyright and intellectual property rights of others, including competitors, and we are committed to observe international copyright laws. We will take action to prevent infringement of copyright under the Digital Millennium Copyright Act which allows reparations for owners of original material if it is misappropriated or unlawfully reproduced on the Internet or other media.